LK Valves are Hiring

Valve Stockist & Distributor

 

Role Description

This is a full-time on-site role for a Office Administrator at LK Valves & Controls Ltd in Kirkby. The Sales Administrator will be responsible for managing sales orders, coordinating with the sales team, processing paperwork, and providing administrative support.

 

Office Administration Duties Include:

– Answer incoming calls in a professional and polite manner.

– Always offer a high level of customer service.

– Build a friendly and professional relationship with customers, suppliers and project a positive, helpful ‘can do’ attitude.

– Process and respond to incoming enquiries from new and existing suppliers and customers via fax, email and telephone.

– Enter customer sales orders onto the company’s Sage system.

– Enter supplier purchase orders onto the company’s Sage system.

– Send out sales order acknowledgements to customers.

– Send out purchase orders to suppliers.

– Check supplier order acknowledgement against LK purchase orders, and cross reference supplier acknowledgement numbers and due dates to the LK PO on Sage.

– File supplier acknowledgements in the correct place.

– Create a sales order job file for each individual order; collate all documentation associated with a sales order to the documentation pack, attaching it behind the LK order acknowledgement (customer PO, suppliers PO’s, quote, certs, data sheets, drawings, supplier’s acknowledgement etc).

– Use Sage print out of outstanding purchase orders to pro-actively progress purchase orders.

– Progress purchase orders with suppliers via phone, email and inform customers about any changes to the delivery date of their order.

– Keep suppliers updated with any changing customer requirements.

– Arrange collection of ready goods from our suppliers in a timely manner, whilst considering cost / delivery time implications.

– Deal with goods to be returned as and when required.

– File and process all received certification from suppliers, to ensure certification can be character searched when needed.

– Provide customers with the required certification.

– Other associated tasks as necessary.

  • Hours of work: 9am – 5pm (35 hours per week)
  • Holidays: 23 Days plus Bank holidays
  • Salary: Competitive
  • Target related bonus
  • Company pension scheme

 

Employment Type

Full-time